Frequently Asked Questions
Everything you need to know about shopping with DeBacker’s.
How can I track my order?
Once your order has shipped, you will receive an email confirmation with a tracking number and a link to the carrier's website to monitor your delivery in real-time.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.
How do I determine my size?
Each product page features a detailed size guide. We recommend measuring yourself and comparing those figures to our chart to ensure the perfect fit for DeBacker’s signature silhouettes.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Are your materials sustainably sourced?
DeBacker’s is committed to ethical fashion. We partner with certified suppliers to ensure our fabrics are high-quality, durable, and produced under fair labor conditions.